It’s OK to change your mind. You can send items back to us within 14 days of receipt, and receive a refund to start this process please email .

All items must be returned unopened, unused and in a resalable condition. We recommend that you return items using a tracked and signed for delivery service and address items to: Love Heal Repeat, 2 Avondale Road, Barlestone, Nuneaton, Leicestershire CV13 0HX.

As long as the item you return is in a resalable condition we will issue a refund. Please note that we do not refund original delivery charges, or the return delivery cost incurred by the purchaser.

If you believe your product to be faulty or damaged please email with a brief description of the fault or damage being sure to include your order number and any photographs/videos.